Refund policy

Effective Date: September 2026 Last Updated: September 2026

Overview
Thank you for shopping with Luxe Panda Beauty. We take great pride in the quality of every product we carry and want you to love your purchase. Please read this policy carefully before placing your order, as different product categories are subject to different terms.
By completing a purchase through our online shop, you acknowledge and agree to the terms outlined in this Return & Refund Policy.
Skincare Products — Final Sale
Due to the nature of skincare and personal care items, all skincare products are FINAL SALE and are not eligible for returns, exchanges, or refunds.

This policy applies to:
● Facial serums, moisturizers, and treatments
● Cleansers, toners, and exfoliants
● Masks, peels, and spot treatments
● Eye creams and lip treatments
● SPF and sun care products
● Any opened or used skincare item

⚠ We are unable to accept returns on skincare products for hygiene and safety reasons. We strongly encourage you to review all product details, ingredient lists, and descriptions carefully prior to purchase. If you have questions about a product's suitability for your skin type, please contact us before ordering.

Digital Products
All digital downloads (guides, e-books, worksheets, and other digital content) are non-refundable once purchased and the download link has been accessed. Please review product descriptions thoroughly before purchasing.

Order Cancellations
Orders may be cancelled within 12 hours of placement, provided the order has not yet been fulfilled or shipped.

To request a cancellation, contact us immediately at the email listed below.
Once an order has been processed, packed, or shipped, it cannot be cancelled and the standard final policy applies.